State Farm® Insurance Agent Jessie Pierce

"Generally unresponsive to requests and mostly rude and condescending communication from her and her staff."

"A huge thanks I owe to Jeanie Viall at State Farm for the help she lended..Round Rock area recently just had a pretty bad hailstorm, resulting in thousands of home and automobile claims mine being one of them. Now I have to point out my initial estimate was not handled through my actuall agent or her office, but needless to there were some mistakes made..I called my agents office and Jeanie Viall patiently listened as I rambled off my concerns..She went above and beyond to help me out with my problem.. She made some important changes to some incorrect info that had not been updated and set up a appointment for a new estimate..100% customer service and professionalism on Jeanie's part in stepping up to make sure I ended up with a accurate and correct estimate..This world needs more help like Jeanie..Thank you again for the help and reassurance Jeanie!!!!"

"I want to share and express my gratitude to Betty. She has been such a great help from the very beginning, very knowledgeable when it comes to auto insurance. I'm glad I made the choice to switch to State Farm. Thank you so much Betty."

"Amazing customer service! Thank you!!!"

"Betty was awesome she helped me with all the process."

"La atención al cliente es espectacular. Respondieron a todas mis preguntas con amabilidad e hicieron todo lo posible por ayudarme, tienen un nivel de atención que no había experimentado antes con ninguna otra compañía de seguro. Betty Ramos es la mejor."

"Thanks Betty for a smooth experience for buying the Auto Insurance"

"I was on crunch time with closing on my current home. I think I would not have been able to close if not for the promptness and professionalism of Jeanie Viall in helping me get my home owners insurance on such short notice. I am forever grateful to her and I believe State Farm is lucky to have an employee like her! I am convinced I would not be moving into my new home right now if not for the manner with which she helped me and escalated getting me my quotes. She was very reachable, very willing to adjust numbers every moment I called her back, very professional and kind, empathetic, and honestly a great asset to the company. Thank you very much, Jeanie!"

"Jeanie is Amazing. She really guided me and helped me throughout the process. Recommended!"

"Good Service"

"Quick responses, super clear, and wasn’t a huge pain in the butt! Not to mention half the cost of Geico!"

"My old reptilian insurer tried to increase my auto policy rate by more than half because of their increased expenses. Betty at State Farm in Austin called to save the day and is my new hero. Thanks Betty! The human touch is so rare these days."

"Great customer service"

"The best"

"I have a unique situation that I needed assistance with and Betty answered all of my questions and got me a great policy!"

"Betty has been very helpful, quickly set up the auto and renters policy I needed and didn't try to upsell me when I stated which plan I wanted. Highly recommend so far!"

"quick, friendly & saved $"

"Helpful and quick! Got a great insurance offer!"

"Ask for Betty. Very thorough but made it a very pleasant experience. I highly recommend her to help with your insurance needs. Mine was for a sailboat but will have my son insure his as well with State Farm. We have been with USAA for years but after speaking with Betty, it is time to make a change and have the personal customer support."

"Betty was super helpful and made the process so easy! Had to switch from GEICO since their rates sky rocketed and I’m excited about what this group has to offer!"

"Betty was very helpful and amazing. She walked me through everything and was very patience cause I ask a lot of questions. Thanks again Betty . Switch from progressive to State Farm mostly cause Betty !"

"Fast, easy, reliable service."

"Thank you Betty! For helping us get house insurance."

"Betty Ramos was extremely helpful in helping me get auto insurance. Great experience! Highly recommend."

"The service was quick and efficient."